At Soby Trading, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following information:

  • Personal Information: such as your name, email address, phone number, billing address, and shipping address when you make a purchase or create an account.
  • Payment Information: processed securely through trusted third-party providers. We do not store your complete payment details.
  • Non-Personal Information: including your browser type, IP address, device information, and browsing activity to improve user experience.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your purchases, inquiries, or promotional offers.
  • Improve our website, products, and customer experience.
  • Ensure secure transactions and prevent fraudulent activities.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: such as payment processors, shipping companies, and IT service providers to complete your transactions.
  • Legal Authorities: if required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings, but some features of the site may not function properly without them.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing emails by clicking the “unsubscribe” link in our emails.
  • Contact us with any concerns regarding your privacy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please refer to our Contact Us page.